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REPEAT PRESCRIPTIONS

How to obtain Repeat Prescriptions:

If you are taking a regular course of medicines and require a further supply (after the doctor has seen you initially), you can request a repeat prescription in any of the following ways:

1. Click here for our online prescription request service

Please note that you are required to register for this service. Please call in at the surgery to apply for an account. To save time you can also complete the registration and bring this in to the surgery.

Click here for a registration form.

2. Drop In A Prescription Request

You could do this on the way to work, on the way home from work, over a weekend (post through the main door), walking into town, walking the dog... The list is endless and it could be a lot easier than telephoning during busy times. We have a special collection point at the main reception to avoid any waiting. There is also an information notice telling you when to collect your prescriptions. Any prescriptions left when the surgery is closed will not be processed until the next working day and you should allow additional time to collect your prescription, eg prescriptions left over the weekend will not be ready for collection until the Wednesday.

3. Post In Your Prescription Request

Send to:
The Prescription Department, Glastonbury Health Centre, 1 Wells Road, Glastonbury, Somerset BA6 9DD.

The prescription is processed and ready for collection or delivery to the chemist in the usual way. Please allow for postage time plus the usual two working days at the medical centre.

4. Request by Telephone

Please note: Glastonbury Health Centre will longer accepts prescription requests by phone. You will still be able to request repeate medication by hand, by post or (if you are signed up) via the online request service. Some pharmacies can also request medication on behalf of their customers - please discuss this with your pharmacist.


New Electronic Prescription Service (EPS)

As well as being able to order repeat prescriptions on-line the health centre has rolled-out EPS which enables the prescription to be electronically sent to a nominated pharmacy, so you collect the medicine from them, so need need to collect a prescription. If you would like to sign up for this service please go to a participating pharmacy, Sainsbury, Tesco, Feversham Lane Pharmacy, Boots of Vine Street and Street Pharmacy ask for them for a form to complete to enable you to have your medication from them.

If you have difficulty collecting your prescriptions ask them to deliver!


Drug Wastage

As you are all no doubt aware, we have a drug budget for all medication that we issue at the medical centre. Currently, we are overspent on this budget and we are under constant pressure from the government to stay within our limit.

We are asking our patients to help us by reminding you all of the following:

1.   Do not request medication you no longer use. If you have stopped taking your medication
      let us know.

2.   Do not hoard medication at home.

3.   Sort out your medicines and order what you require on a monthly basis.

4.   Do not use another person's medication.
 

Repeat prescriptions ready for collection
     
Requested   Ready after 2.00pm 
at Health Centre 
Ready after 4.00pm
at local Pharmacy
     
Monday Wednesday Thursday
Tuesday Thursday Friday
Wednesday Friday Saturday
Thursday Monday Tuesday
Friday Tuesday Wednesday

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