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SIGN UP TO SAFETY

Sign up to Safety aims to deliver harm-free care for every patient, every time, everywhere. It champions openness and honesty and supports everyone to improve safety for patients.

Glastonbury Health Centre, through the Commissioning for Quality and Innovation (CQUIN) framework, wishes to engage with the Somerset CCG Sign up to Safety programme and its ethos.

The following action plan has been drawn up to support the CCG objectives of:

  1. Increasing incident reporting and learning from incident in primary care both clinical, including medication incidents and non-clinical; and
  2. Support learning from service user feedback including Friends and Family Test

The Five Sign Up to Safety Pledges

  1. Put safety first. Commit to reduce avoidable harm in the NHS by half and make public the goals and plans developed locally.
  2. Continually learn. Make our organisations more resilient to risks, by acting on the feedback from patients and by constantly measuring and monitoring how safe our services are.
  3. Honesty. Be transparent with people about our progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong.
  4. Collaborate. Take a leading role in supporting local collaborative learning, so that improvements are made across all of the local services that patients use.
  5. Support. Help people understand why things go wrong and how to put them right. Give staff the time and support to improve and celebrate the progress.

Click here to read our Sign up to Safety action plan and progress report.

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