COVID-19 INFORMATION

Latest Coronavirus (COVID-19) information

In line with current guidelines, all appointments will be carried out over the phone initially, and you will be only be asked to come into the practice if there is a clinical need for you to do so. This will help to minimise risk while continuing to ensure people get the care and advice they need.

Please do not come into the surgery unless you already have an arranged appointment.

For the latest updates on coronavirus in Somerset you can visit the Somerset Coronavirus website

 

We are Open

  • Due to the coronavirus outbreak, how you contact us is different at the moment. This is to limit face-face contact where possible and help stop the spread of coronavirus
  • Face-to-face appointments are available to all patients, but you will be asked to discuss your conditions over the phone or online with a GP first, If the GP needs to see you they will arrange time with you to come in. This is often same day. 

 

There are also other ways to seek healthcare advice..

  • Call NHS 111 or go online to seek advice at the NHS 111 website
  • Download the NHS App to order repeat prescriptions, book appointments and check your symptoms

 

Using the local coronavirus testing system in Somerset

16th September 2020

Somerset Clinical Commissioning Group

In recent weeks, demand for testing has risen rapidly across the country, with much of the new demand coming from those without coronavirus symptoms.

Currently, testing for Covid-19 is strictly reserved for any person who displays one or more of the following symptoms:

  • High temperature
  • New and persistent cough
  • Loss of, or a change to taste and/or smell

Any person not displaying these symptoms should not request a test, as doing so could mean somebody with symptoms is unable to receive their essential test in a timely manner.

If you are showing symptoms of Covid-19 you can request a coronavirus test online by clicking here, or call 119.

You cannot book a test via the NHS111 system, or in person at your GP practice, pharmacy or hospital.

For more information on testing visit NHS uk

For the latest updates on coronavirus in Somerset you can visit the Somerset Coronavirus website

 

Self-isolate / Shielding / Social Distancing - what to do? Guidance from the doctors


2nd Apr 20 - update from Somerset CCG and your GPs
Latest info from Somerset CCG and your GPs - you may be seen at a different surgery, throat exams no longer done, updates about rescue packs and shielding at home (high risk patients).

 

For the latest information and advice regarding Wuhan Novel Coronavirus (COVID-19) check online for:

NHS advice on the Coronavirus

Government advice on the Coronavirus

Looking after your Mental Health and Wellbeing (SCC)
Note: Mindline Somerset's support helpline is now open 24 hours a day, 7 days a week

Do not leave your home if you have (or think you have) coronavirus symptoms, use the NHS 111 coronavirus service to find out what to do.

 

People defined as High Risk or Clinically Vulnerable to Coronavirus

Patients classed as 'high risk' or 'clinically vulnerable' should take extra precautions, but may be eligible to additional support.

NHS advice for patients at high risk

Getting support as a clinically vulnerable person (Gov.uk)

 

Local Help and Support

Local volunteers/support groups offering to help, e.g. with shopping, collecting prescriptions, or just having a chat

Mendip Health Connections - Community Support Groups

Glastonbury Coronavirus Support Network

Support for Carers in Somerset

 

Somerset Coronavirus Support Helpline - 0300 790 6275

Available 8am to 6pm, seven days a week

A single number is now available for anyone in Somerset who needs Coronavirus related support from Somerset's Local Authorities. Anyone who can't find help within their community can use the helpline to get help and advice surrounding;

  • Emotional support if you 're feeling worried or anxious
  • Financial support
  • Personal care and support including food and delivery of prescriptions
  • Housing and support for the homeless
  • Transport needs
  • Waste collection and disposal

 

Prescriptions

Patients are now unable to come to the practice to request their prescriptions - please see our Prescription Advice page for other ways to request your medication now.

 

Employees

Note: If you have COVID-19 or are advised to stay at home, you can get an ‘isolation note’ by visiting NHS 111 online. This replaces the usual need to obtain a ‘fit note’ (sometimes called a ‘sick note’) from a doctor.

Government advice for employees

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NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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