Covid-19 Out of Hours News

1 Wells Road, Glastonbury, Somerset, BA6 9DD

Tel: 01458 834 100

Contact Details

SURGERY NEWS

We are thinking about changing the way that Glastonbury Health Centre is run.

We have been forced in to looking at this because of the difficulty we have been experiencing in recruiting staff: particularly doctors. Although this is a national problem, it is a particular problem for us because of our size and geography We think that the proposed changes will help to secure the future of Glastonbury Health Centre as a GP practice in the town.

We are thinking about changing from the current setup where the Health Centre is owned and run by the GP Partners, to one where it’s owned and run by all the staff who work here. This is the same format used by the companies John Lewis and Waitrose.

The added work of being responsible for running practice is something that many GPs no longer wish to do and is putting many younger GPs off taking up a more permanent long-term post. We think that changing to this way of running the Health Centre will make it easier for us to recruit. It also means that if either one of the two remaining Partners leaves, the practice will not be faced with closure, which it would have to if things remained the same.

Changing the way we run the Health Centre would not have any immediate or direct effect on the services we offer. In time, we hope that it would bring about positive changes because of our ability to recruit and retain staff. Minehead Medical Practice in Somerset have already taken this route, and we understand the experience for both staff and patients has been a positive one.

We want to hear from you if you have any thoughts or comments regarding these proposals. Please let us know emailing us at: enquiries.ghc@nhs.net

 

Health Connections Mendip

Health Connections Mendip is a new health and wellbeing service available to patients. Patients can talk to a health connector at the surgery to find out about local activities, support and services available, and can also arrange one-to-one appointments to speak to a Connector.  
Health Connections Mendip page
Mendip Directory of Services

Below is a documentary about Health Connections Mendip:

 

NHS Data  - General Practice Data for Planning and Research (GPDPR)

There have been a lot of articles recently regarding the NHS and plans for its Data use. We understand this is concerning for many patients. For more information regarding how data is used, as well as guidance on how you can opt out, please see the NHS Digital website.

 

Comings and Goings

We are pleased to announce the following Clinical Staff have/will be joining the practice.

Dr Gordon Morse joined the practice as a salaried GP in August 2020

Stephen Radnedge – Nurse Practitioner, also joined the practice in August

Hannah Newton – Practice Nurse, will be joining the practice in September

 

Green Impact for Health

Glastonbury Health Centre is pleased to announce it’s involvement with the Green Impact For Health Scheme. This is a national project designed to help GP practices and the NHS become more environmentally friendly and sustainable whilst also benefitting patients.

We are currently promoting inhaler recycling – look out for posters around the practice and ask your pharmacist about recycling your old inhalers. Currently Boots in Glastonbury High Street and Tesco Pharmacy on Wirral Park Road are taking part in the scheme.

Watch this space for more green ideas!

 

Named GP for all patients

Since 1st April 2015, all patients registered at the health centre have had a named accountable GP.

The named GP "takes lead responsibility for the coordination of appropriate services and ensures they are delivered to you where required (based on the clinical judgement of the GP)". Of course, this does not stop you from booking to see or talk to any other clinician.

We are working to notify as many patients as possible of their named GP, for example it is now listed on all prescriptions. Please ask at reception if you wish to know who your named GP is. (The GP is recorded on the clinical system as your Usual GP).

 

Registration for Organ and Blood Donation

PCS Services has ceased registering patients for organ and blood donations. Details can be found in this Organ and Blood information sheet.

For patients to self-register please contact the Blood Transfusion Service and Organ Donation Service website.

 

Appointment confirmations using SMS

We can now send you appointment confirmations and reminders using SMS messaging to your mobile phone.

To sign up please fill out a Word version of the consent form or PDF version of the consent form and return it to the Health Centre.

If you do not have a copy of Acrobat installed on your computer please click the icon below to download the latest version of the reader.


Adobe Acrobat Reader download the latest Acrobat reader

 

Physical Activity for all in Somerset - Zing Somerset

The next stage of fitness in Somerset is to transfer Zing Somerset which is open to everyone, please take a look at this and start logging your activity, there are lots of free taster sessions you can join as well!

Visit Zing Somerset for more information

 

Protected Learning Times

On rare occasions the health centre will be closed to enable the staff and GPs to have training. This will usually only be for an hour or two, and will be advertised in advance. If you have a medical emergency that cannot wait until we re-open, please telephone the health centre - your call will be answered.

 

On-line Appointments Booking Service

Patients are now able to book appointments on-line as well as order repeat prescriptions via the EMIS Patient Access service.To register pop into the health centre and fill in the request form. Please give 2-3 working days’ notice and you will be asked to collect a letter from the surgery with your registration details (you will be asked to bring in two forms of ID to confirm you are the patient).

 

Virtual Patient Group

We are inviting patients to enrol on the Health Centre's Virtual Patient Group. It is important that we find out what you think of us and how we can improve or develop services that are appropriate to meet patient need. This will all be done via email. The health centre can email a patient survey form for you to complete, or you can click one of the links below. We will not ask you to comment on a service that you have not experienced and will not ask for your comment more than 3 times in a 12 month period.

If you are interested in helping us, commenting on services that you have experienced:

Open the enrolement form in Word format

Open the enrolement form in Adobe PDF format

If you do not have a copy of Acrobat installed on your computer please click the icon below to download the latest version of the reader.

Please fill out the form and return to the Health Centre.

Adobe Acrobat Reader download the latest Acrobat reader

 

The Health Centre can also offer to forward our newsletters via email, if you are interested please let us kknow via our contact form.

Kind regards

Staff at Glastonbury Health Centre.

 

Free guide from Independent Age

Winter Wise: ways to look after yourself during the coldest months.

Visit the Independent Age website

 

If you need medical attention

'Choose' Well by choosing the right service. Further details can be found on the Choose Well leaflet.  The short video below is all about Choosing the Right Service.

 

Somerset Choices

Local services and information to help you choose the right care and support.  Visit the Somerset Choices website.

 

On-line Services: Appointments and Prescription Service

You can now view Allergies and Medications within your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy. Register online or use the service.