If you are taking a regular course of medicines and require a further supply (after the doctor has seen you initially), you can request a repeat prescription in any of the following ways:
Please note that you are required to register for this service. Please call in at the surgery to apply for an account. To save time you can also complete the registration form and post or bring in to the surgery.
From the 4th May 2021, you will once again be able to come to the practice to request your medication. There will be a prescription requests box in reception that you can drop requests into. Please follow displayed coronavirus guidance at all times.
If you don't have a printer, we are happy to accept hand-written requests - please include your name, address, date of birth, the name of the pharmacy we should send the prescription, and full details of the medication(s) needed.
To help avoid mistakes, please fill in the form/request IN BLOCK CAPITALS.
The Prescription Department, Glastonbury Health Centre, 1 Wells Road, Glastonbury, Somerset BA6 9DD.
The prescription is processed and ready for collection or delivery to the chemist in the usual way. Please allow for postage time plus the usual three working days to collect from your nominated pharmacy.
During the coronavirus restrictions, we allowed requests to be submitted via our contact us form. Whilst this has been useful to some patients, we ask you to please use our Online prescription request service. If you haven't registered, or are having issues, there is a new prescription request form that you can use to submit prescription requests.
From the 4th May 2021 the prescriptions telephone line will be closed. This was re-opened as a temporary measure due to covonavirus and is closing as restrictions are easing.
Due to the current situation, we have temporarily re-opened the prescription telephone request line, for those who are unable to request prescriptions any other way. Please call the practice (on 01458 834100) and select option 3 from the menu. The request line is open between 10am and 12noon each day - please only ring between these times.
As well as being able to order repeat prescriptions on-line the health centre has rolled-out EPS which enables the prescription to be electronically sent to a nominated pharmacy, so you collect the medicine from them, so need need to collect a prescription. If you would like to sign up for this service please go to a participating pharmacy, Boots, Sainsbury, Tesco, Feversham Lane Pharmacy, and Touts Pharmacy, and ask for them for a form to complete to enable you to have your medication from them. Alternatively, fill in one of the yellow forms in the foyer.
If you have difficulty collecting your prescriptions ask them to deliver!
As you are all no doubt aware, we have a drug budget for all medication that we issue at the medical centre. Currently, we are overspent on this budget and we are under constant pressure from the government to stay within our limit.
We are asking our patients to help us by reminding you all of the following:
1. Do not request medication you no longer use. If you have stopped taking your medication
let us know.
2. Do not hoard medication at home.
3. Sort out your medicines and order what you require on a monthly basis.
4. Do not use another person's medication.
We are currently promoting inhaler recycling – look out for posters around the practice and ask your pharmacist about recycling your old inhalers. Currently Boots in Glastonbury High Street and Tesco Pharmacy on Wirral Park Road are taking part in the scheme.
|Repeat prescriptions ready for collection|
12 noon on
|Ready after 4.00pm
at local Pharmacy
Unless there are extenuating circumstances, paper prescriptions will no longer be available to collect from the Health Centre. If you are unable to get to your nominated pharacy, we can text you a token you can take to any pharmacy to collect your prescription.
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