Tracey Holle, our practice manager, has overall responsibility for the practice.
Deputy Practice Manager
Becky Knight, our deputy practice manager, has overall responsibility for day-to-day operations.
The team of six receptionists are fully trained and are responsible for the smooth running of the practice, appointment systems and clinics. They are here to help the patients, so please give them as much information as possible. Information will always be treated in confidence as receptionists are bound by the same codes of conduct as the doctors.
The reception staff help the doctors carry out their work and they do a very difficult job well. Please remember that patients may be unavoidably kept waiting at times, but please also remember that it is not the receptionist's fault. Information supplied by patients helps the doctors to judge the order and urgency of calls, so do expect to be asked.
Nicola and Tracey, our medical secretaries, deal with all correspondence, including referrals to hospitals and medical reports.
Our administration team comprise Katherine, Kelly and Will (IT).
To keep our health centre clean we contract-out to a local cleaning company called Ecocleen. If patients have a comment to make on the cleanliness of the health centre, please complete the ‘Feedback’ Form held in the entrance lobby; we very much value your opinion.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.